OUR MAIN FOCUS
IDHelp
Assist people to obtain their first birth certificates (even at an advanced age), a first ID-smartcard, replace an existing ID-book and replace lost or damaged birth, marriage and death certificates.
Amidst all the social problems many residents of Fisantekraal endure, we focus on those in need of help to be registered as legal citizens, allowing them access to the rights and privileges of documented South African citizens
Assist parents with late or difficult school applications at the District Office including after the normal online application period, children who are more than 7 years old that never attended school and/or learners who have been out of school for a long period.


OUR CLIENT BASE
About
Mainly residents of Fisantekraal who are not in a position to handle the process themselves, either through lack of finances, lack of contact with their place of origin, lack of knowledge or being intimidated by the process.
Since 2023, when we started keeping detailed stats, our clients submitted 388 ID applications and 78 applications for late birth registrations. IDHelp assisted with 16 DNA tests and assisted 28 school children with placements.
WHY FOCUS ON ID’s
NO ID = NO HOPE
Someone without an ID has no legal identity, is for all practical purposes “invisible” and is EXCLUDED from access to formal employment, social grants, children’s allowances, a bank account, a funeral policy, a driver’s license and further studies.
Amidst all the social problems which many residents of Fisantekraal endure, we focus on those in need of help to be registered as legal citizens, allowing them access to the rights and privileges from which undocumented people are excluded.
SPECIFIC SERVICES
ID-HELP FISANTEKRAAL provides comprehensive support to make contact and obtain documents from parent, family, hospitals, schools. Our team demonstrates the quality of being persistent and determined in pursuing a goal until our clients have the required documents to partake in the economy.
- Birth registration (babies up to seniors)
- Arrange DNA blood tests (to confirm kinship for certain late birth registrations)
- Apply for first ID’s
- Replace lost or damaged documents (ID’s, birth certificates, marriage certificates, death certificates)
- Transport to Home Affairs (Bellville) and/or to Groote Schuur (Blood tests)
- Assist parents with late or difficult school applications.
GOVERNANCE
The Project is vested under the Durbanville Gemeenskap Trust – a Public Benefit Organization. We are aligned with the UN Sustainable Development Goals (SDG’s)
Durbanville Gemeenskap Trust
PBO No: 930060147

SDG 16 ….. provide legal identity for all, including birth registration to prevent statelessness, providing identity documents to those without formal recognition, enhancing access to social, economic, and political rights.
SDG 4 ….. ensure inclusive and equitable quality education and promote lifelong learning opportunities for all. It supports the reduction of disparities and inequities in education, both in terms of access and quality. As committed changemakers we provide the key starting point to better education – legally recognized individuals!
OPPORTUNITY TO SUPPORT
Calling on donors
We call on organizations to commit funding as part of their social responsibility efforts. We aim to support UN Sustainable Development Goals to provide legal identity for all (SDG16) create economic opportunities (SDG 8), reduce poverty (SDG 1), and uplift communities through access to education (SDG 4).
Annual total expenses
2021: R 9 457,61
2022: R36 713,89
2023: R46 206,72
2024: R69 541,72
Donations needed
Please contact Durbanville Community Trust before making payment if a Section 18A Tax Certificate is required for tax purposes
Funding for operational expenses
- Taxi fare
- Volunteers’ kilometer claims
- Application fees at Home Affairs
- DNA-tests (Minimum R1500)
- Stipends for Admin-assistant and interpreter
- Office equipment
- Laptops, Printer/scanner
- Reliable Wifi
Bank details
If needed, the Durbanville Community Trust can provide ART 18A certificates for tax purposes.
Durbanville Gemeenskap Trust
First National Bank
Branch code: 250655
Account no: 62686094766
Reference: ID-HELP/your name
GET INVOLVED AS A VOLUNTEER
There are many ways to contribute
Consultations
Assist clients in person.
During office hours, Wednesdays 13:00 – 17:00
Communication
Phone and email
From home at your own time
Food parcels
For groups going to Home Affairs with taxi’s contracted by ID-HELP.
Transport
To Groote Schuur Hospital for DNA blood tests
Database
Technology will enable us to track and trace progress: significant investment-related improvements are under way.
Individual clients recorded on database, tracked through different stages of application and verification.
Currently developing data tracking system to allow for easier data integration and data analysis.
Social media
Develop and maintain ID-HELP website
Create and update social media exposure for ID-HELP
Gala concert

OUR TEAM
The project relies on volunteers to provide this essential service.

Nelleke Meintjes
PROJECT LEADER

Claudia Williams
ADMIN ASSISTANT

Relebohile Ntlea
INTERPRETER
VOLUNTEERS
The current team has already built up a reputation of strong commitment, dedication, perseverance, persistence and tenacity in order to enable undocumented South Africans to become legally recognized citizens. It requires ongoing effort and responsibility, and every individual joining the team, makes a difference!
Helene Cloete
Hester Smit
Jan Burger
Deon van der Westhuizen
Willem Joubert
CONTACT US:
VISIT US:
Wednesday afternoons 13:00 – 16:30
Olympians Social Development Hub building
Fisantekraal Sports Facility, Peter Mokaba Street, Fisantekraal (next to Fisantekraal Community Hall)